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Operational Transformation

We analyse how materials, people and information actually move through the hospital, and redesign processes so they are simpler, safer and easier to sustain.

The challenge

When processes have grown by accretion, materials and information go through more steps than they need to, and teams spend their time making up for it.

How we work

  • Process mapping on site, with the teams who do the work
  • Redesign of supply, storage and replenishment models
  • Organisational and role definition to support the new model

What changes

Simpler processes

Fewer steps, hand-offs and waits along the path of materials and information.

Clear roles

Everyone knows their part in the process, including on other shifts and when covering for colleagues.

A solid basis for digitalisation

The process is put in order before technology is added, so what does not work is not automated.

Related solutions

Hospital Logistics

End-to-end supply models, from central warehouse to point of care.

Intelligent Storage

Storage that knows what it holds and signals what it needs.

Hospital Transformation

Programmes that combine organisation, process and technology change.

Who it is for

ManagementPurchasing & logisticsNursing

Shall we talk about how it applies to your hospital?

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